2.4.5 / April 11, 2021
(4.2/5) (96)
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Description

The SolarWinds Service Desk app for Android gives your techniciansand end-users instant access to core service desk capabilitiesdirectly from their mobile device. Your technicians can work onincidents and provide services from anywhere and with the newlyincluded end-user version, your service desk is available anytimefrom anywhere, ensuring your employees have access to the supportand resources they need to stay productive. For Technicians: -Receive real-time notifications - Track open and incoming tickets -Assign or reassign active incidents - Update and resolve issues -Reference historical data for troubleshooting For Employees: -Submit a ticket (such as a broken device) - Request services (suchas access to an application) - Access self-service articles - Checkrequest status - Add comments to open tickets © SolarWindsWorldwide, LLC. All rights reserved.

App Information SolarWinds Service Desk

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SolarWinds Service Desk 2.4.5 APK
SolarWinds
The SolarWinds Service Desk app for Android gives your techniciansand end-users instant access to core service desk capabilitiesdirectly from their mobile device. Your technicians can work onincidents and provide services from anywhere and with the newlyincluded end-user version, your service desk is available anytimefrom anywhere, ensuring your employees have access to the supportand resources they need to stay productive. For Technicians: -Receive real-time notifications - Track open and incoming tickets -Assign or reassign active incidents - Update and resolve issues -Reference historical data for troubleshooting For Employees: -Submit a ticket (such as a broken device) - Request services (suchas access to an application) - Access self-service articles - Checkrequest status - Add comments to open tickets © SolarWindsWorldwide, LLC. All rights reserved.
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