CA Inc. Apps

CA Mobile Device Management (MDM) enablesenterprise IT organizations to manage and secure mobile and desktopdevices throughout their lifecycle, from provisioning todecommissioning, using a centralized administration portal.The CA MDM app for Android devices requires communications witha back-end CA MDM server to function properly.Please contact your enterprise IT administrator for deviceenrollment instructions.CA MDM key features include:• Device configuration management: Policy-based enrollment andconfiguration of devices• Enterprise app management: Total enterprise app lifecyclemanagement from enterprise app store• Security: Locate, lock and selective/full wipe devicecapabilities through easy-to-use admin and self-serviceportals• Monitoring and reporting: Telecom Expense Management (TEM) andextended analytics including device/application trends andcompliance reporting• Enterprise integration: Out-of-the-box support for key enterpriseresource integration such as Exchange, Active Directory andcertificate authority• Proven scalability and performance: Scalability through serverfarms and cluster landscape supports high availability• Flexible deployment options: Available as on-premise or Softwareas a Service (SaaS) model to address the needs of an enterprise ofany size• Smart Containerization™: CA Management Cloud for Mobility whichincludes CA MDM is powered by Smart Containerization technology todynamically control mobile device, application and emailprovisioning policies at a granular level

The CA Cloud Service Management app lets yourEnd Users log issues from any place, any time and delivered usingan intuitive user experience. It integrates your service deskrequests and assets to help you manage your IT support issueseffectively.An end user can login using their organization domain credentials(if SSO is configured) or their Cloud Service Management usernameand password and take advantage of the following features:• Create tickets using the service catalog and attach pictures andlocation information• Manage their existing tickets and add comments andattachments• View announcements and outages• Review and approve assigned tasks• Search on tickets, announcements, outstanding tasks and knowledgearticles• View owned assets and raise ticket for the given ownedasset• Call their organizational specific helpdesk directly from theApp• Manage their user profileAll users who access the mobile app will be in the self-servicerole and do not require a Cloud Service Management user license.The app requires a connection to an instance of CA Cloud ServiceManagement.For more details visit our wiki:https://wiki.ca.com/display/CloudSMBamboo/CA+Cloud+Service+Management+for+Mobile

The CA Portfolio App provides a mainline intoCA Technologies perspective and solutions that meet the needs ofthe application economy and embraces them – translating intosuccess for businesses in this digitally driven world.As businesses are being transformed by a connected, mobile,application-based world, this change brings with it a tremendousopportunity to develop the applications and experiences thatengage customers. Capture this opportunity and tap into amulti-billion dollar market opportunity for your business.Navigate through the app to access industry leading content –videos, infographics, white papers and more – and gain insight intothe best of DevOps, Management Cloud and Security tothrive in this application driven world.

OneAccess Auth is an application usedtoprovide the password less authentication feature to logintoOneAccess application. It sends an Authentication notificationtothe registered device to complete the authenticationprocess.

The CA Service Point mobile app is an extension of CA ServiceManagement’s self-service capability. It is an easy-to-use, simpleto configure, a productivity-centric mobile app providing customerself-service for exceptional support on-the-go. The mobile appenables users to seamlessly report an issue from their mobiledevice and view their tickets in a user-friendly mobile interface.This mobile app works only with the 17.2 release of CA ServiceManagement. With CA Service Point mobile app, you can: . Usenatural language to report an issue, anywhere anytime . Receivecontext-based suggestions . Manage tickets, including addingcomments and modifying and closing tickets . Track ongoing activity. View, download and add attachments . Use the mobile device’s‘Geolocation’ capability to provide you location when requesting aservice. . Call your Service Desk with a single click via the autodialer

This app enables mobile device access to CA Service Managementtoperform many tasks that leverage CA Service Desk Manager,CAService Catalog and CA IT Asset Manager. You can collaborateforissue resolution via communities, ask questions, reply toother'squestion and comment on replies. If you are still unable toresolveyour issue, the app lets you request a service or open a CAServiceDesk Manager ticket including use of the mobile devicecamera,location and voice-to-text features to simplify ticketcreation.You can also view your open help desk tickets. Anothercapabilityenables you to review your assigned tasks and takeaction, such asapproving the task. Support Analysts can view andfilter theirticket queues, as well as drill into the details of aspecificticket and perform various actions on it. This app requiresanactive CA Service Desk Manager 12.7 or later implementationthathas been configured for mobile access. Requestingavailableservices or viewing the open service requests requires CAServiceCatalog. Accessing assets requires CA IT Asset Manager.

CA Spectrum Mobile app lets you connect to Spectrumwebserver,periodically allows you to poll and retrieve the recentalarms anddevices. The app displays detailed information of alarmssuch aslandscape, description, date, and time. This app also letsyouperform alarm actions such as view, search, filter,acknowledge,assign troubleshooter and delete. In addition to thisthe deviceslist as well.

In today's to-go economy team members are always looking formoreconvenient ways to access their application from anywhere.TheClarity mobile app is single sign-on enabled, which means usersmaylog into it by simply reentering the same username andpasswordthey use to access other SSO-enabled corporate accounts.Timemanagement functionality available - View time reportingperiods -Add or remove work from timesheet - Ability to enter totalactualsfor entire time period for tasks instead of each day - Splittaskwithin a timesheet for different codes - Add notes totimesheettask - Submit timesheet for approval Time review andapprovalfunctionality - View open, submitted, returned, andapproved timefor previous, current, and next period - Ability toapprove orreturn submitted time - View submitted time details