Beschrijving

IService is the complete solution forfieldbased service professionals. This software package makes iteasy totrack your customers, staff, and all theirinteractions.
Program Features
• Calls can be logged by Customers or Staff on any devicefromiPhone to PC
• Searchable Customer listing and the option to see theServiceContract type
• Searchable equipment listing for the customer includingwarrantyexpiry dates
• Searchable parts listing with sales prices
• Option to charge for the call and ability to print the invoiceonsite
• Full ticket history with customer feedback
• Option to tag photos to Calls
• Ability to open product catalogue on the device to checkforrepair details
• Full knowledge base with option for internal andexternalaccess
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IService is based on the industry leading ticketsystemOSTicket.com. Using OSTicket we have added features andfunctionsneeded for services professionals to better serveyourcustomers.
Hardware and Software for Mobile Workers