Top 10 Apps Similar to EC500

**PLEASE READ CAREFULLY** “Avaya one-X Mobile PreferredforIPOffice” is an application for Android powered smart phonestobeused by mobile workforce and will work with Avaya IP Office8.0(orhigher) with Preferred Edition license only. Please donotinstallif you do not have IP Office 8.0 (or higher)PreferredEdition.Avaya one-X Mobile Preferred for IP Office isaneasy-to-usesoftware application that securely extendsunifiedcommunicationsto Smartphone for mobile workforce. It isdesigned togive mobileusers quick access to productivityenhancements featuressuch asInstant Messaging (IM), mobilepresence, geo-presence,visualvoicemail, conference call controlsand delivers cost savingsbyrouting mobile calls through enterprisedialing feature.MajorFeatures: • Integrated VoIP client (requiresIP Office 9.0orhigher) • Secure Signaling and Media for VoIPwithcertificatevalidation (requires IP Office 9.1 or higher) •PresenceandInstant Messaging with server-side buddy lists,server-managedusergroups and client-side IM history • VisualVoicemail (VM)withability to play voicemail messages and manageyour VM messagesfromthe mobile application • Rich conferencecontrolswithclick-to-conference for users and groups, entryandexitnotifications, the ability to view andmanageconferenceparticipants (mute/un-mute/disconnect/isolate),theability to seewhich participant is speaking and the ability tolockand unlockthe conference • Advanced user presence monitoringandreportingincluding geo-location presence and tracking,calendarandon-the-phone presence, following user’s presenceandavailability •Call Screening with ability to listen andinterceptvoicemaildeposits • Ability to issue commands to thecommunicationsserverincluding call, conference, set location,listen/pickup•Enterprise Dialing, which is an ability to interceptcalls madeviastandard phone dialer and turn them into enterprisecalls(3rdparty call control by the server). Ability to definedialplanrules to select which calls to intercept andabilitytopost-process the dialed numbers to normalize them totheenterprisedialing plan to make the intercept seamless •Androidhome screenwidget with summary of outstanding events •Notifymobile usersabout events of interest such as outstandingIMmessages, newdeposited VM messages, conferenceparticipantsentry/exits, VMdeposit in progress Requirements: • IPOffice 8.0(or higher) withPreferred Edition License or ServerEdition License• Avaya One-XPortal 8.0 (or higher) • AvayaVoicemail Pro 8.0 (orhigher) •Power User and/or Mobile User LicenseNOTE: PLEASE UPDATEYOUR IPOTO LATEST AVAILABLE SERVICE PACK FORBEST EXPERIENCE.Disclaimer:The Software relies on a third partyanalytics serviceto collectand generate aggregated user data, whichAvaya uses toimproveproduct performance and its functionality.Please refer tothefollowing website formoreinformation:http://www.google.com/privacy.html. By acceptingtheseSoftwareLicense Terms and using this application, you consenttothe use ofsuch a service to analyze such data. We recommend tohavelatestGoogle Play Services installed on phone for securityreasons.

DescriptionAvaya one-X® Mobile Lite for CS1000 unifies enterprise andmobilecommunications simply and cleanly to enable better managementofyour calls, voice mails, call history, and contactdirectories.Easy to install and configure, Avaya one-X Mobile Liteenhancesproductivity, lowers costs, and improves communicationacross theenterprise.Avaya one-X® Mobile Lite provides easy access to ‘MobileExtensionfeatures and increases productivity via single phonenumber, singleidentity, and single voicemail. Avaya one-X MobileLite also turnsyour smart phone into an office phone by deliveringbusiness callsdirectly to your mobile device. You can easily enableor disableoffice phone capabilities, allowing you to be reachedonly when youwant, while personal calls are unaffected, andcontinue to bereceived through your existing mobile number andservice provider.Features:• Single Number Contact - Calls made to your desk phone also ringonyour mobile device (and any or all other phonesyoudesignate).• Device handoff – Enables you to switch seamlessly betweenmobilecalls and your desk phone on the fly.• Enterprise Direct Dialing – The client initiates an outboundcellcall to the enterprise voice network• Conceal Your Mobile Phone Number - Enterprise dialing enablecallsmade with your mobile device to display only your desk phonecallerID• Mid-call Feature Access – Enables you to hold,transfer,conference calls in progress.• Corporate Directory Integration – Search forcorporatecontacts• Enterprise voicemail – Allows you to prevent calls from goingintoalternate voicemail boxes.• User Presence Updated – Reflects your mobile status ifcorporateline is monitored by a presence engine.Benefits:• Improved accessibility of mobile employees to customersandcolleagues• Higher productivity of mobile employees through easy accesstounified communications features• Better integration of mobile phones into businessoperations• International savings – Avaya one-X Mobile Lite usestheenterprise’s communications infrastructure to save moneyoninternational calls• Cost reduction through better utilization of theenterprisecommunications networkAvaya one-X Mobile Lite Requirements:• Avaya Communication Server 1000 Release 7.5 or higher, withMobileExtensionClient OS Requirements:• Android OS 2.2/2.3/4.0

Avaya one-X® Mobile 6.2.3 updateaddressesPoodle Vulnerability by disabling SSLv3 connectionsImportant Note: Avaya one-X® Mobile remains available foralimited time and has been replaced by Avaya Communicator.Please install and use Avaya Communicator for Android.

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Avaya SalesPro is a sales tool that hasbeendeveloped to assist Avaya Associates and our Business Partnerstobetter understand and more confidently positionAvaya’smarket-leading products.Access to content is exclusive to authorised Users only;Userswill be required to authenticate using their registered AvayaSSOcredentials in order to sync content.SalesPro for Android is optimised for smartphones, and isfullycompatible with tablets. The minimum Android OS levelsupported bySalesPro is now 2.3 Gingerbread (originally it was 2.2Froyo).

Avaya Mobile Activity Assistant(MAA)allowsmobile workers to send and receive actionsandnotifications.Actions are prioritized by urgency and displayeddothat they canbe processed by the user in the proper order.Actionsinclude phonecalls, text interactions, and requests toconduct abusinessprocess.*** Requires Avaya Mobile Activity Server version3.0Software****** Requires Android 4.0 or greater on an Android poweredphoneortablet. ***Features:• Supports Users and Groups via LDAP or AvayaNotificationSolutionServer database• Actions and notifications are prioritizes by urgencyandimportancevalues• Actions and notifications may be escalated or reassignedbythesender• Action labels are configurable to the user domainlanguageandcontext• Phone action s include phone number launch to call• Text interactions• Business process action requests• Closed loop notifications• Out Of Office notification• Supports Avaya Communicator for Android• Action logs• Simple, intuitive UI• Wi-Fi communicationsBenefits:• Efficient mobile worker collaboration• Closed loop communications• Consolidate multiple devices into one – pager, radio, phone• Logging supports business process measurement,monitoring,andre-engineeringLanguages:• English (US)Requirements:• Compatible with mobile devices supporting the Android4.2operatingsystem or later• Avaya Mobile Activity Assistant Server 3.0 softwarewithAvayaMobile Activity Assistant client licenses

Avaya connectandwin, your channelincentiveprogram is now MOBILE. Download the app to access youraccountinformation, view your WinPoints and redeem prizes atanytime fromanywhere. Focus your sales of participating Avayaproducts, reachyour goals and maximize your WinPoints to WIN thebest prizes foryour TOP performance. Your Avaya connectandwinmobile app isavailable in English, Spanish, Portuguese and French.We speak yourlanguage!Download now to CONNECT, COLLABORATE, SELL and WIN withAvaya.Key Features- WinPoint activation- Online prize catalog- News and promotions- Event calendar and registration

The Avaya CX App (Customer Experience) is the ultimatemobileappsolution for events, customer briefings, meetings,andcommunities.The Avaya CX app operates as amobile-firstcommunications hub forAvaya employees, customers,partners, andevent attendees to beinformed, organized, engaged, andon-time.Robust features buildengagement in real-time and keep youraudiencecoming back for pre,during, and post meeting and eventinformationplus an immersivecommunities experience for long-termparticipationandcollaboration. • Avaya-centric meetings, events,and communitiesinone powerful, easy-to-use mobile application • Getto knowyourfellow attendees and community with member profiles •Make themostof your on-site visit with travel & logisticsinformation•Plan ahead for upcoming events and promotionalcalendars • Stayupto date with the latest information and thoughtleadershipthroughthe integrated news feed • View event logisticsand keyagendaitems • Participate in the social activity stream •Learnmoreabout presenter bios • Get oriented with integratedmapsanddirections • Get all of the documents and information youneedwitheContent • Stay informed with real-time notifications•Providevaluable real-time feedback with surveys, polls and moreTheAvayaCX App is your mobile app partner for ascalable,innovativeapproach to events, meetings, and buildingcommunitiesfor a bettercustomer experience today! This appsupportssmartphones runningAndroid 6.0 and higher.

Avaya Messaging Service is a SMS serviceforthe Enterprise. Avaya Messaging Service enables SMS onyourexisting Landline DID, giving corporate users ability topublishEnterprise One-Number for Call/IM/SMS. Use this app toconnect tothe service and send unlimited IMs between messengerclientsavailable for multiple platforms . Send and Receive text,pictureand voice clips to and from multiple Avaya MessagingServiceMessenger clients. Please contact your Enterprise ITAdministratorfor gaining account access for Avaya MessagingService.

iDash is a real-timemobilemonitoringapplication for IOS and Android smart phones andtabletsthatenables you to monitor your Avaya contact centeroperationsfromanywhere at any time.In control wherever you are The effective managementoftoday’s24/7 contact centers is critical to customerservicedelivery andsales performance. But operational efficiencyandagentproductivity can be impacted by many unpredictablefactors,fromproduct faults and outages to technical issuesandunexpectedincreases in call volume. Because quality ofservicecould be hitat any time in any location, contact centermanagersandsupervisors need complete and uninterrupted visibilityofvitalstats and metrics in order to optimize performance.Monitoring systems are essential to controllingcontactcenterresources and maintaining service levels, but breaks,shiftchangesand meetings mean that managers are not always able tostaycloseto the action and on top of events.