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Here's a smart way to have your IT helpdesk applicationatyourfingertips, "literally!" ServiceDesk Plus, your IT helpdeskgenie,is now accessible on your android mobile devices.Tackleyourtickets while on the go! ● Log in, manage and close yourhelpdesktickets. ● Record info such as thesubject,description,attachments, resolutions, tasks, worklogs, andnotes. ●Have abird's eye view of all the details of your ticket ina singlepane.Be available for your end users anytime. ● Allow yourendusers toquickly log in tickets from the mobile app. ●Haveliveconversations with end users. ● Respond to end userqueriesfromwithin the ticket. Choose what you want to see. ●Createcustomviews for convenience and save them for later. ● Choosefroma listof default views such as all tickets, unassignedtickets,SLAviolated tickets, etc. ● Keep track of your responseandresolutionSLAs with the SLA status flags. Above all, choosethisauthentic,Pink verified IT help desk app and have a worldclassexperiencewith the best help desk features. You're only afewquicksteps awayfrom having your help desk mobile app upandrunning. ● Sign up foran account with ServiceDesk Plus, ifyouhaven't already. ●Download and install the ServiceDesk Plusmobileapp. ● Log in andplay. It's really that simple! Oh wait!We're notdone yet! You caneven have a demo of the mobile app,before signingup! All you needto do is simply install the app onyour phone anduse the followingcredentials to log in. Username:demo Password:demo Download afree 30 day trial of ServiceDesk Plusathttp://bit.ly/1OxZB0N

Cloud-based ITIL service desk with powerful ticketing &assetmanagement.

Absolute Service is an EnterpriseServiceManagement, Service Desk and Help Desk solution built aroundITILbest practices. This application provides mobile access to boththeSaaS and on-premise solutions provided by Absolute Software.Manage all service requests, incidents, problems, changesanddeployments remotely. Communicate directly with customersandmonitor SLA achievement and CMDB changes from any Androiddevice.Improve customer service and provide visibility across theentireorganization and process alignment with the business.Features- Service Metrics Dashboard- Geolocation mapping of customers- GPS tracking of Field Technicians- Request management- Customer direct dial- Supports custom filters- Review the complete history of each request- Add notes and time to any request- Request, Incident, Problem, Change and Release Management- Knowledge Management- Configuration ManagementRequirements- Absolute Service 7.0 or later on-premise or SaaS

Welcome to the NetHelpDesk smartphone App for Android Users, freetodownload and use with your main (latest stable) versionofNetHelpDesk, and compliment all the great functionality you getinthe main program. Features of the app include: - Accessticketsassigned to you - Access tickets unassigned - AccessCustomer, Siteand User details - Add Expenses incurred in tickets,or ad hoc,Amount, Date Incurred - Record Journeys travel intickets, or adhoc, Odometer, Vehicle registration - Account fortime spent indays not incurred against ticket actions - ViewTimesheet by Today,Week, specific day or All - Check data sent tomain database, andtimes - Capture Customer and Technician signatureagainst ticketsand/or individual action notes - E-mail or Call yourend userstraight from the app - Take photographs at 60% of originalsize,and upload to server - View Assets assigned to ticket - ViewAssetdetails, including all customised fields captured in maindatabaseand much more... NetHelpDesk is one of the world's leadingHelpDesk Software solutions, for MSPs, Education andInternalDepartments. NetHelpDesk listens to its Customer base, andrespondsto a dense and ever-changing marketplace, providing anextensive,full-featured, rich application, at a competitive price.

The Symantec Mobile Management (SMM) Agentisused to enable, secure, and manage Android devices intheenterprise.NOTE: Symantec Mobile Management Agent requires a SymantecMobileManagement server in your enterprise that is configuredandfunctional. Please check with your company’s IT group beforeyoudownload this application—it will not run standalone and willonlyoperate when connected to your enterprise’s SymantecMobileManagement server system.Symantec Mobile Management 7.2 addresses the three core areasoffunctionality that should be integral to any comprehensivemobilemanagement solution, in a process that is simple andefficient forboth IT managers and mobile users:Enable the device for use in a corporate environment. Thisincludesconfiguring access to key corporate assets, like email,Wi-Fi andVPN, and distributing documents and media content.Secure the device and the data that is stored on it.Activateappropriate password, access and wipe controls, andmaintainseparation of corporate data from personal data.Manage all devices from a central location, with real-time accesstoinventory, configuration, and help desk functions. Manage upto20,000 mobile devices from a single server. Built on aproven,enterprise-scale platform and natively integrated withSymantecClient Management Suite.In order to facilitate communication between the SymantecMobileManagement Server and your mobile device, certain informationistransmitted from the device to your company’s server (Symantecdoesnot receive the data, just your company). By downloadingthisapplication, you consent to the collection and use ofthisinformation as

Vision Helpdesk is the only web based HelpDeskSoftware that allows to manage support for multiple companiesat oneplace with single staff portal for all companies and eachcompanyhaving its own client portal.ALL IN ONE customer support help desk software that allows youtomanage various channels like e-Mail, Web Portal, Twitter,Facebook,Phone and Chat everything under single roof.