Enterprise Application Group, Synechron. التطبيقات
SyneFirst 2.0 1.2.6
SyneFirst is a comprehensive help desk software that provides helpdesk support engineers and IT managers an integrated console tomonitor all the IT requests generated from the users / employees inan organization. Through the tight integration of its Incident andService Request Management processes around a common configurationmanagement database (CMDB), the Service Management sub-moduleprovides IT organizations with a highly efficient, effective, anddynamic mechanism. Through this, organizations can resolveincidents and problems and increase end-user satisfaction.