FLIO is the App that accompanies you through the entire trip, fromthe departure airport until you arrive at your destination. An Appthat allows you to improve and complete your travel experience.Anywhere, anytime, FLIO will be your travel assistant. Thanks tothe service integrated with AirHelp you can check the eligibilityfor the refund of your delayed or cancelled flight. With FLIO youwill be able to: - Manage your boarding passes for all your flightsin one App; - Get free access to the useful information on theairports of departure, destination and your connecting flights. -Receive real-time alerts on the status of your flight, waiting timefor your check-in and your boarding. - Get luggage protection andtravel without worries and stress. Find out all the servicesavailable in App and make your trip a unique experience. FlightTracking With the Flight Tracking service you will be able to: -Receive real-time alerts on the status of your flight; - Controlyour arriving flight and check for any possible delay; - Checkwaiting times at the security checks; - Do the web check-in and getyour flight’s boarding pass; - Follow your check-in and boarding byreceiving real-time updates on any possible gate changes; If yourflight is delayed or cancelled, you will immediately receive anotification via email on the eligibility for a refund request.Thanks to our collaboration with AirHelp you will be able to accessthe compensation request directly from the app. Airportsinformation Thanks to our Airports Information service you can getfree information on your departure and destination airports anddiscover many exclusive services you can use. Use the airport mapsin order to find immediately the service you need. You can alsochoose between Uber or Lyft and book them directly from the App. Aservice that offers you free information on the services present inevery airport: - The list of shops; - A Duty-Free where you can doyour last purchases before your flight; - The available restaurantsand the main information on them; - Find a parking area for yourcar; - Any other service that you may need from the pharmacy to thecurrency exchange point; - Book an airport Vip Lounge and wait foryour flight in total relax. Airline Info The new FLIO service willallow you to get all the information you need on your favouriteairlines. From American Airlines to EasyJet, Ryanair, Emirates,Singapore Airlines and many others. You will be able to receive allthe necessary information on: - Direct contact information of yourairline company for your every possible need; - The link to changeyour booking; - The direct link for the web check-in; - The detailsabout the luggage policy; - The link to change your seat on board;- The information on the documents necessary for your trip; - Theinformation on Group travel. You will also find specificinformation in case of trips with children, unaccompanied minorstravelling without their parents and assistance for pregnant women.With Airline Companies service you will be able to receive alluseful information for your journey with your favourite airlinecompany. Lost Luggage Concierge FLIO keeps safe your luggage andprovides you with a Customer Care service available 24/7 that willassist you in case of loss or delay in returning of your luggage.You will get your luggage back within 24 hours or you will receivea refund that will be added to the one that you will get from yourairline. Register your suitcase and pair it with your flight! FLIOwill take care of your luggage. Team FLIO wishes you a nice journeyWe would like to improve our services and we will be glad toreceive suggestions and feedback from you to our email addresscustomercare@sostravel.com

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