APK Download Apps Business Ace Retailer Customer Journey Ace Retailer Customer Journey Latest Version APK

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Description

The Ace Hardware Retailer Customer Journey Application isnowavailable! To help us achieve our Train and Execute Helpfulgoalsthere is a new, simple tool, retailers and field staff can useintheir pursuit of amazing customer service – The CustomerJourneyApp. Two of the most critical factors to increasing ourHelpfulscores are: • Availability of staff to providemeaningfulassistance in the aisle and • Speed of checkout.Retailers can usethe Customer Journey app to track their customers’in-storeexperience and measure how long it takes for customers to:• Begreeted by an associate • Receive assistance in the aisle•Checkout With our NEW Version of the Journey App, you can now:•View both current and previous customer journey results andgetyour rolled up scores • Create reports using data collectedthroughthe app. o Monthly Journey Report o Monthly Journey ReportsviaEmail