This application is developed incooperationwith AIR FRANCE / KLM, and managed by TNS, registered inAmsterdam.This application will be used to collect customerexperienceinformation in order to help improve the service of AirFrance andKLM.This application works by invite only. To be able to usethisapplication you need to be registered as a Quality Observer forAIRFRANCE / KLM. You need to log on with the username and passwordyoureceived by text message on your mobile phone.