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KACE GO 3.1.213
The KACE GO app was created to provide accessto the K1000 Management Appliance from any location, enabling ITprofessionals to remain effective from all corners of theworkplace, across multiple office locations and even while on theroad. Now IT administrators can review and respond to real-timeservice desk and monitoring notifications, examine inventorydetails and deploy software on-the-go. With the K1000 GO app, ITadministrators are freed from the traditional constraints of akeyboard and mouse, and are empowered to provide service andsystems management support that is agile enough to keep up with theinflux of new technology. While the primary functionality of theapp is designed for IT administrators, it also allows end users tosubmit service desk tickets, access the Knowledge Base and check onexisting ticket status using their mobile devices.Note: this product requires the KACE K1000 Appliance 6.3 or higherto operate, and some functionality is only available on K1000 7.0and higher. VPN connectivity may be required depending on yournetwork configuration, you can use your preferred VPN solution toconnect when you are not on the local network. Android versions 4.4and up are highly recommended.Capabilities for K1000 administratorsThe KACE GO app gives K1000 administrators the followingcapabilities.• Create, review, update, clone, delete, and resolve a service deskticket• Search for a ticket or a computer system• Sort tickets by age, priority, owner, and status• View attachments on tickets• Attach photos to ticket comments• Add a comment to a service desk ticket• View ticket history• Add comments to a ticket• Add work entries to a ticket• Search for Knowledge Base articles• Include a Knowledge Base article while troubleshooting anissue• Receive real-time alerts of ticket events through pushnotifications• Set what times of day to receive push notifications• Search and distribute active managed installations• Search for and run scripts• View and update ticket history and various fields• Launch phone dialer or email client from within service desktickets• View detailed inventory information• View tickets associated with a machine• View systems associated with a ticket• Launch Dell Quick Resource Locator from within GO• Receive server monitoring alerts from the K1000• View monitoring alert details and sort alerts• Create service desk tickets from monitoring alerts• Create, review, update, and delete an asset• Scan a barcode to lookup / create a new assetCapabilities for K1000 end-usersThe K1000 GO app gives K1000 end-users the following capabilities,when accessing a K1000 v6.0 or later system.• Create, review, or update a service desk ticket• Search for a previously submitted ticket• Sort tickets by age, priority, owner, and status• View attachments on tickets• Attach photos to ticket comments• Receive real-time alerts of ticket events through pushnotifications• Set what times of day to receive push notifications• Launch phone dialer or email client from within service desktickets
Dell™ Mobile IT 1.4.2388.0
Managing IT infrastructure and applicationshasalways been limited to using desktop applications. The speedoftoday’s business requires IT administrators to react to issuesinreal-time. This requires administrators to receive data andreplyfaster, thereby eliminating delays in actions such asworkflowapprovals, server reboots, enabling accounts, etcDell™ Mobile IT extends business applications beyond thedesktopand into the palm of your hand. This mobile platform enablesDellsolutions - or any IT application - to communicate withmobiledevices so administrators can manage their IT solutions evenwhenthey are not on site.Dell™ Mobile IT enables administrators to:1. Extend the value of existing applications2. Administer business solutions via mobile devices3. Improve response times when out of the office4. Receive real-time alerts and notificationsVisit http://software.dell.com/products/mobile-it/ formoreinformation.
KACE MDM Agent 1.3.49
KACE Cloud MDM is a mobile device management product that extendscorporate, enterprise security to your mobile device. With KACECloud MDM, security administrators of your company can collect datafrom your mobile device, set policies and restrictions on thedevice, and perform functions such as clearing a passcode andresetting/erasing a device. In order to perform these functions,the KACE Cloud MDM Agent must be installed on your mobile device.The installation / enrollment process grants the Agent DeviceAdministration permission to perform such tasks as lock yourdevice, control passcode policies, or wipe the device remotely.When you enroll your device, you are granting us permission to usethe personal information on your device to perform theaforementioned tasks. To learn more about how we use your personalinformation, please check our Privacy Policy. This app uses theDevice Administrator permission. To provide Device Administrationpermission and accept our Privacy Policy, please click on "Activatethe device administrator". To modify your settings and withdraw thepermission, unenroll your device by clicking the "Unenroll device"button in the app.
KACE Connect 1.0.68
The KACE® Cloud Connect app lets administrators expandthecapabilities of devices managed with KACE® Cloud MobileDeviceManager. Using the app, administrators can retrieve devicelocationbased on policies established within their organization andpublishapps to an enterprise app catalog for end userself-service.Administrators can also enable privacy protectionssuch as allowingend users to disable location tracking for setperiods of time orview all location reports submitted on theirdevice. NOTE: The KACECloud Connect app must be deployed via KACECloud Mobile DeviceManager. Once deployed, KACE Cloud Connectextends the managementof devices enrolled in KACE Cloud MDM.