توضیحات

Every minute counts when a machine is down.With Visual Online Support (VOS), TRUMPF has developed aninnovative tool which makes our needs assistance even faster. Inthe framework of a TruServices Service Agreement, VOS enables youto bring our service engineer virtually to your machine. In thisway, even complex cases can be solved without on-site servicemissions. This increases the availability of your machine andcreates savings of up to 25% on the costs of on-site servicemissions for your machine – and all of this with 100% datasecurity.


Features of the Visual Online Support app:
- Recording and exchange of audio, image and video files
- Editing of images with real time transmission
- Chat function for communication purposes


All you require is the corresponding TruServices Service Agreement,a machine with a wireless operation point and an Android tablet orsmartphone on which the VOS app has been installed.


You can find detailed information about Visual Online Supporthere:
- http://www.trumpf-machines.com/en/services/service-agreements/service-packages/visual-online-support.html
- http://www.youtube.com/watch?v=ONFJLSaUfXg