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The NetSupport Manager Control for Android provides mobileremotecontrol and remote desktop access for existing NetSupportManagerremote control users remotely from any Android Tabletorsmartphone. The mobile Control allows a user to quickly searchandconnect to both local computers by either IP address or PC name,orto browse, connect and view remote computers utilizing thefreeNetSupport Manager Internet Gateway component. TheNetSupportManager Control provides full remote control, chat andmessagecapabilities of any remote PC running an existingNetSupportManager Client (version 11.04 or later). KEY FEATURES:Browse yourlocal network or an established NetSupport InternetGateway to findremote NetSupport Manager Clients. PIN Connectfeature allows atechnician to instantly locate a user anywhereacross theenterprise simply by both parties entering a unique PINcode.Thumbnail view of each connected Client device. Select,connect andinteract with multiple Client devices simultaneously.See a list ofpreviously connected Clients for instant ongoingconnectivity.‘Recently Connected’ list provides quick access to themostrecently viewed Clients. Use home screen widgets to provideaccessto frequently viewed Clients. Remote Control – Watch (viewonly),Share (both parties can view and interact) or Control(remotescreen and keyboard are locked) any NetSupportManager-enabledremote PC. View the remote PC using pinch, pan andzoom tohighlight key screen information. Adjust colour depth duringremotecontrol sessions from full colour, to 256, 16 or just 2colourswhen reading remote documents. Conduct a text chat sessionwith theremote user. Send a message to the remote user with anoptionaltime-out facility. Ideal for alerting your users ofimpendingserver or email maintenance. Generate a full hardwareinventoryreport for a remote device on demand. View the currentstatus ofwireless networks and display battery strength for aconnectedClient laptop. Includes powerful compression to minimisedatausage. Use 64, 128 or 256-bit encryption for eachsession.Multi-monitor support. Utilise unique security keys toensure yourcopy of NetSupport Manager is only accessible to yourusers.One-click send Ctrl+Alt+Delete for remote login or PCmanagement.GETTING STARTED: 1)Install this free NetSupport ManagerControl appon your Android device. PLEASE NOTE: The application maybeinstalled onto your external storage, but the system willinstallthe application on the internal storage by default. If theinternalstorage is full, then the system will install it on theexternalstorage automatically. Once the app is installed however,you canmove the application to either internal or external storagethroughyour system settings. 2) Visit www.netsupportmanager.comanddownload the NetSupport Manager Client setup file forinstallationon each of the computers that you want to remotecontrol. 3)Wirelessly connect your Android device to the samenetwork as theclient computers ( or for anywhere access, refertowww.netsupportmanager.com for details on setting up andconfiguringthe free NetSupport Gateway – designed to support thisscenario).4) From the NetSupport Manager Control browse and findyourClients. 5) Select a Client and choose to View, Chat or sendaMessage.

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Receive Mobile and Visual support remotely by connectingtoRemoteCall (remotecall.io). * Getting started 1. OpentheRemoteCall app on your mobile device and enter the6-digitconnection code guided by the support agent. 2. Remoteconnectionwith the agent's viewer starts. 3. In case of on-siteview isneeded while mobile support is in progress, support agentcanswitch to Visual support mode and request permission. 4. Ifyouaccept Visual support on the mobile device, video captured fromthephone's camera is streamed to the support agent's browser.5.Support agent can switch back to mobile support mode at anytimeduring the visual support process. * Key features - Customerscanreceive both mobile and visual support with a single app. -Supportagent can instantly switch the mode between mobile andvisualsupport . * RemoteCall service description - RemoteCall :fastestremote support service accessed from a web browser withoutthe needto install a remote support program. Easily access PC,mobile, andvisual support from a PC or mobile device with a webbrowser. -Mobile support: solve device problems by sharing thescreen andcontrolling it remotely. - Visual support: Share themobiledevice's camera capture streaming in real time to check thesiteand provide solution to the problems directly. Following optionareused to provide the service. 1. Appear on top - Used fordevicecontrol status and screen drawing. 2. Camera - Used forscreensharing during support session. 3. Microphone - Used forvoicesupport and communication. 4. Installed app list - Used forviewingthe control modules and reviewing updates.

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Supremo Remote Desktop is a powerful, easy and complete solutionfor remote desktop control and support. It allows to access aremote PC or join a Meeting in just a few seconds. Supremo is alsocompatible with USilio, the IT Management Console. Download,access, control. With Supremo Remote Desktop you can: • Remotecontrol PCs and servers, from your personal device • Join Meetings• Chat with the remote user Features: • Secure remote control,protected by AES 256-bit encryption • Full mouse and keyboardsupport, including special keys • Zoom and pan • Integrated chat •Multi-display support • UAC-compliant • Cloud-synced address bookpowered by USilio Get started: 1. Install Supremo Remote Desktop 2.Download and launch Supremo for Windows from the PC/server you needto remote control, take note of ID and password 3. Launch SupremoRemote Desktop and specify ID and password 4. Remote control themachine!

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